Terms & Conditions

Music Therapy Services & Digital Content

Music Therapy Hub (Sole Trader)
Last Updated: 10 January 2026


1. About Music Therapy Hub

These Terms & Conditions (“Terms”) govern the provision of services by Music Therapy Hub, a sole trader business (“we”, “us”, “our”).

Business details:

These Terms apply to all users, clients, and customers (“Client”, “you”, “your”) who access our website, purchase products, or engage with our services.


2. Formation of Contract

2.1 These Terms, together with any service description, booking confirmation, subscription details, digital product page, or email correspondence (“Service Description”), form the entire agreement (“Contract”).

2.2 A Contract is formed when you:

  • book a session,

  • purchase a digital product,

  • subscribe to a service, or

  • access paid content.

2.3 Any conflicting terms proposed by you are expressly excluded unless agreed in writing.


3. Scope of Services

3.1 Music Therapy Hub may provide:

  • Music therapy sessions (live or recorded)

  • Therapeutic sound and music experiences

  • Guided audio programs and digital downloads

  • Educational or wellbeing-focused content

  • Membership or subscription-based access

3.2 Services may be delivered:

  • online (audio/video/digital platforms), or

  • in another format expressly described at the point of purchase.

3.3 All services are non-medical, non-diagnostic, and non-prescriptive.


4. Important Health & Medical Disclaimer

4.1 Music Therapy Hub does not provide medical advice, diagnosis, or treatment.

4.2 Our services are intended for:

  • relaxation,

  • emotional wellbeing,

  • self-reflection,

  • personal development.

4.3 Our services are not a substitute for:

  • medical treatment,

  • psychological therapy, or

  • professional healthcare advice.

4.4 If you have a medical or mental health condition, you should consult a qualified healthcare professional before using our services.


5. Client Responsibilities

You agree that:

5.1 You are responsible for your own wellbeing and reactions when engaging with music or sound-based content.

5.2 You will not use our services while driving or performing activities requiring full attention.

5.3 You will provide accurate information when booking services or creating accounts.

5.4 You will not share, resell, or redistribute paid content without permission.


6. Fees, Payments & Subscriptions

6.1 Pricing
Prices are displayed on the website or confirmed at checkout.

6.2 Payment
Payment is required in advance unless otherwise stated.

6.3 Subscriptions

  • Subscriptions are billed monthly or annually (as stated).

  • Subscriptions renew automatically unless cancelled before the renewal date.

6.4 Late or Failed Payments
We reserve the right to suspend access to services if payment fails.


7. Digital Content & Access

7.1 Digital content is provided on a non-exclusive, non-transferable licence for personal use only.

7.2 Access may be time-limited or ongoing, as specified at purchase.

7.3 We may update, modify, or remove content at any time.


8. Refunds & Cancellations

8.1 Digital Products
Due to the nature of digital content, no refunds are provided once access or download has begun, unless required by law.

8.2 Sessions

  • Cancellation terms will be stated at booking.

  • Missed sessions without notice may not be refunded.

8.3 Nothing in these Terms affects your statutory rights under UK consumer law.


9. Intellectual Property Rights

9.1 All content, including:

  • audio recordings,

  • music compositions,

  • text, visuals, branding, and materials

remains the intellectual property of Music Therapy Hub unless stated otherwise.

9.2 You may not copy, reproduce, distribute, or exploit any content without written permission.


10. Confidentiality & Data Protection

10.1 Any personal information shared during sessions is treated confidentially, subject to legal obligations.

10.2 Personal data is processed in accordance with:

  • UK GDPR

  • Data Protection Act 2018

Please refer to our Privacy Policy for full details.


11. Limitation of Liability

11.1 Services are provided with reasonable skill and care.

11.2 We do not guarantee specific emotional, psychological, or wellbeing outcomes.

11.3 To the maximum extent permitted by law:

  • we are not liable for indirect or consequential losses,

  • total liability is limited to the amount paid for the relevant service.

11.4 Nothing limits liability for death, personal injury, fraud, or liabilities that cannot be excluded under UK law.


12. Suspension & Termination

12.1 We may suspend or terminate access if:

  • you breach these Terms,

  • misuse content,

  • engage in unlawful behaviour.

12.2 Upon termination, access to digital content may be revoked.


13. Force Majeure

We are not liable for delays or service interruption caused by events beyond our reasonable control, including technical failures, illness, or third-party platform outages.


14. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales.

The courts of England and Wales have exclusive jurisdiction over any dispute arising from these Terms.


15. Changes to These Terms

We may update these Terms at any time.

The most current version will always be available on our website and will include the latest revision date.


16. Contact Information

For any questions regarding these Terms, please contact:

📧 music@healingtherapyhub.com